Customer Engagement Redirect

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Business Application Platform - what it is for...

Business Application Platform - what it is for, and how to get started

October 3, 2018

One of the most exciting announcements in the Spring Release of Dynamics 365 for Sales was the Business Application Platform. The Business Application Platform uses

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Outlook App "Gotchas"

Outlook App "Gotchas"

December 4, 2018

The old Outlook add-in has numerous capabilities but is too bulky for many implementations. Is the new lightweight Outlook app right for you? What do you need to know before

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  • Hey @Arvic Canaria I agree with @Luke Sartain ; If you are going to be interacting with services outside of ...

  • Hi everyone, Wanted to the thank the great @Laurie Gramer and all your other leaders across the community, as ...

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  • I created a new extension last week, now I need to add Opportunities and Contracts to this form but every time ...

  • Our sales team get targeted on appointments made and only completed appointments count towards their actuals.  ...

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Discussion Thread 3
CRM Customer Engagement portal

Focus Search - CRM Customer Engagement portal

Discussion Thread 5
Aplicaciones Customer Engagement

Focus Search - Aplicaciones Customer Engagement

AI in Dynamics 365 Customer Engagement

Dynamics 365 Sales Insights • Increase sales and improve decision making with AI-poweredinsights fueled by customer data. Dynamics 365 Customer Insights • Gain a 360-degree view of customers and discover insights thatdrive personalised customer experiences. Dynamics 365 Customer Service...

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