Leveraging Power BI with Dynamics 365 Customer EngagementWith the introduction of the Power Platform, an awareness of Power BI moves from being desirable to absolutely essential when building a truly unified and engaging business application solution. In this session, I hope to provide a 'crash course' discussion on how and when to use Power BI with D365 Customer Engagement, before then looking at the various options available to access D365CE data and streamline the adoption of your Power BI solution
Omnichannel Engagement Hub, a cool new tool .... and maybe a USD killer?Presentation on the features of Omnichannel Engagement Hub. Including demos of it working in two different UIs (Omnichannel's own hub and USD.)
Dynamics 365 Portals - A must for every businessCovers what Dynamics 365 portals are why they are a must for all companies. Selecting and provisioning the right portal, licensing, content authorisation and publishing, exposing Dynamics 365 CE entities and data to the portal, creating user journeys using wizard-style forms. Liquid templating, using Bootstrap to apply company branding and examples of development of portals
Plus we'll have all our usual networking opportunities and an amazing free buffet.