Hidden Gems of Customer Service: April 2020

When:  Apr 23, 2020 from 5:15 PM to 6:15 PM (AEST)
[Online Only Event] *Meeting link will be updated soon*
RSVP https://www.meetup.com/bned365ug/events/270016294/

The April User Group will see us meet our old friend Customer Service. During the current circumstances, it has become more important to focus on your customer service without incurring more cost but maintaining your brand value and that's why our speaker is talking about the "Hidden Gems of Dynamics 365 Customer Service"

ABOUT DANI KAHIL:
Dani Kahil specialize in guiding companies to better articulate their needs and translate those into simple and clean solutions using the Microsoft Business Applications and Dynamics 365. Having a special interest in Requirements Elicitation techniques and have written a couple of articles on that subject. Dani has been in the Biz Apps industry for over 12 years now.

Connect with Dani on Linkedin or just say hello here: https://www.linkedin.com/in/danikahil/

KEY TAKEAWAYS:

Dynamics 365 Customer Service hidden gems:
Resource Scheduling
Knowledge Articles
Customer Service Insights

DETAILS:
23rd April 2020 5:15pm - 6:15pm
Online Event.

AGENDA:
5:15 PM Welcome & Community Updates
5:20 PM Just 1 Tip
5:25 PM Hidden Gems of Dynamics 365 Customer Service
6:15 PM Q&A

Lock in the date, it is going to be one interesting evening.
Event Image