United Kingdom – D365/CRM

Good Morning All, I'm trying to enable KB on Model Driven App Settings -> Service Management ->  Embedded Knowledge Search but getting below error. Can you suggest resolution for this please. Thanks Sailaja ------------------------------ sailaja ...

Hello Matt We had problems with the new search experience because I've been copying sandboxes to create new environments. So although the toggle for the search was switched on in the settings of the copied environment, I needed to switch if off and back ...

Thanks Deborah Quick question before I raise a ticket with MS (in case I need to chase further once this is fully rolled out), but has this actually fixed the problem for you or are you still experiencing issues?   Having tested it again today, it seems ...

Hello Matt We've had issues with the new search too. I spoke to Microsoft about it and two things for you to try. 1. Clear your browser cache 2. if that doesn't work, go into the settings for the environment and switch off the new search experience. ...

Hi all I am jut in the process of testing the 2021 Wave 1 pre-release and am having intermittent issues with the new Relevance Search whereby sometimes it appears and others it does not and the 'old-fashioned' magnifying glass is back in the top right ...

Please try using an entity permission with Scope = Contact (not Parent). Also ensure that a webrole (eg, Authenticated Users) is linked to the EntityPermisison record. This link further details for configuring document upload and portal integration: ...

Morning Mike I have setup the following The message changed to the below. Anything else i might be missing, as there are files. I also don't see the File upload button. Thanks! ------------------------------ Jacques du Plessis IQbusiness ---- ...

Looks like a missing EntityPermission. Create an entity permission on the "sharepointdocumentlocation" entity, with scope = Contact and select the relationship between contact and sharepointdoclocation. Mike