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Hi Everyone,First post here, but I've been lurking for a while.I need some guidance on what other organizations have done to remediate their Activity Pointer Base tables.I've spoken with Microsoft and their advice was to delete emails or purchase more storage capacity.I've implemented the suggestions from here; https://docs.microsoft.com/en-us/power-platform/admin/free-storage-spaceMy organization has a data retention policy in place where we need to store emails for 7 years. However we don't have the storage capacity within D365 to adhere to this policy. Attachments are already extracted and saved to Azure Blob.
I was wondering if any bespoke solutions have been created that allow archiving of activities (removing their consumption from D365) yet still allowing end-users to access them from within the interface?My fallback solution is to export the email records (with case identifier) to excel and store in a SharePoint for users to search through, should they need to reference an aged case (>1yr old).Thanks.Aaron.
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