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New Relevance Search

  • 1.  New Relevance Search

    Posted Mar 02, 2021 06:00 AM
    Hi all

    I am jut in the process of testing the 2021 Wave 1 pre-release and am having intermittent issues with the new Relevance Search whereby sometimes it appears and others it does not and the 'old-fashioned' magnifying glass is back in the top right of the page (and doesn't work)

    I have checked the settings and everything looks OK so am just wondering whether this is teething troubles

    Many thanks
    Matt

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    Matthew Vizor
    Shelter
    London
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  • 2.  RE: New Relevance Search

    SILVER CONTRIBUTOR
    Posted Mar 03, 2021 04:58 AM
    Hello Matt

    We've had issues with the new search too. I spoke to Microsoft about it and two things for you to try.
    1. Clear your browser cache
    2. if that doesn't work, go into the settings for the environment and switch off the new search experience. Save then wait for 10 or so minutes before switching it back on

    Regards

    Deborah

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    Deborah Pitt
    The Pensions Regulator
    Brighton
    ------------------------------



  • 3.  RE: New Relevance Search

    Posted Mar 08, 2021 09:38 AM
    Thanks Deborah

    Quick question before I raise a ticket with MS (in case I need to chase further once this is fully rolled out), but has this actually fixed the problem for you or are you still experiencing issues?

    Having tested it again today, it seems much more stable, fingers crossed, so unsure if they have patched this or today is just my lucky one!

    Many thanks

    Matt

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    Matthew Vizor
    Shelter
    London
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  • 4.  RE: New Relevance Search

    SILVER CONTRIBUTOR
    Posted Mar 11, 2021 05:18 AM
    Hello Matt

    We had problems with the new search experience because I've been copying sandboxes to create new environments. So although the toggle for the search was switched on in the settings of the copied environment, I needed to switch if off and back on again to trigger the indexing process which sits behind the new search.

    Also had to repeat this step when data was migrated into a sandbox. Which makes sense.

    Hopefully you won't have any more issues.

    Have to say, I'm really impressed with it!

    Regards

    Deborah


    ------------------------------
    Deborah Pitt
    The Pensions Regulator
    Brighton
    ------------------------------