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Hey Team! Thanks for coming out to our first chapter meeting of the year!
To kick off the meeting, Ed gave us a demonstration of the recently updated Insights by InsideView. For those of you unfamiliar with Insights, it is a free tool (in most Dynamics 365 & CRM subscriptions) that allows you to access refreshed company and contact data, real-time news and social insights, and your aggregated connections network inside Dynamics 365 and CRM online. Read more about the new version here.
After, the team welcomed Vishal Shukla of Microsoft to demonstrate how ChatBot capability can be integrated into CRM to help provide better customer experiences.
Thanks to everyone who made the trek to Irvine to join us for this quarter’s meeting. If there are any topics of discussion, ideas, or opinions you may have for our next meeting, please share!
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