D365UG News
Migrating from Microsoft Dynamics CRM to Dynamics 365 for Customer Engagement is a large undertaking and there is no one-size-fits-all strategy. Thankfully, thousands of your peers, industry experts, and Microsoft have been through it before and are here to help.
User Member Ascensus originally implemented Microsoft Dynamics CRM 4.0 on premises in 2010, and later upgraded to the 2016 version. With
around one thousand CRM users - primarily comprised of sales associates using it to track information - they realized they needed more.
“For us in IT, our user base and executive management, there was a lot of pent up need to get more through CRM. We recognized that CRM in the cloud could offer faster access to new features and functionality to give users time back in their day so they can focus on what they do best,” said Dan Madden, CRM Program Manager at Ascensus.
Read the full case study to learn how Ascensus lowered acquisition cost, drove process efficiencies and increased sales velocity with their migration. Click the image preview to download.
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